Consumer Information

ICT Information and Other Resources

Frequently Asked Questions-Coverage After the February 2021 Winter Storm

Fraud is prevalent after severe weather events that cause widespread property damage. While there are many good contractors, there are still other unscrupulous contractors who prey on storm victims. It is an unfortunate situation and taking a few steps to protect yourself can greatly help the repair and recovery process.

The Texas Winter Storm of 2021 was a record-breaking event. Contractors, plumbers and repair facilities are all impacted causing longer wait and recovery periods. So how can you know if you’ve chosen the right contractor?

ICT Press Releases

Bitter cold facing Texans – Prepare your homes now for extreme temperature drops
Driving in severe weather calls for patience

Additional Resources

Insurance Information Institute – Texas Winter Weather Alert

Insurance tips following winter storms

TDI offered tips to homeowners impacted by a broken water pipe, downed tree limbs, or other winter damage, such as making a list of damaged property and taking steps to protect your home from further damage. Read more here.

Help for renters with winter storm damage

TDI offered tips to renters who lost personal items due to winter storm damage, like explaining that the landlord is responsible for most structural repairs and that many renters insurance policies will pay for damage to your belongings caused by a frozen pipe that burst. Read more here.
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National Insurance Crime Bureau – Disaster Fraud

Coalition Against Insurance Fraud – Scam Alerts – Contractor Scams!

Texas Attorney General’s Office – Consumer Protection

Disaster Scams : Door-to-door contractors, Price gouging, charities and more!

Renter’s rights:  Health and Safety Issues